Eligibility for Returns

Returns are accepted within 7 days of delivery.

The product must be unopened, unused, and in its original packaging.

Due to hygiene and safety reasons, opened or used cosmetic products cannot be returned unless they are defective or damaged upon arrival.

Damaged or Defective Items

If your product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos and order details.

We will arrange for a replacement or full refund, as applicable.

Process for Returns

Email us at customercare.jamuvin@gmail.com or call +91 63805 90402 with your order number and reason for return.

Once approved, we will provide instructions for returning the item.

Refunds will be processed within 5–7 business days after we receive and inspect the returned item.

Non-Returnable Items

Opened, used, or partially used products.

Items purchased during clearance or special promotions (unless damaged/defective).

Contact Us

Email: customercare.jamuvin@gmail.com

Phone: +91 63805 90402

Address: O No 3/1, Andavar Nagar 2nd Street, Kodambakkam, Chennai City Corporation, Chennai-600024, Tamil Nadu